Shipping and Returns

We offer free ground shipping in the continental U.S.

Orders are typically received within 5 to 10 business days.

You’ll receive an email notification with tracking information when your order ships. If you require expedited service, please contact us for an estimate. Expedited delivery may not be available in all areas.
If you live outside of the expedited delivery service area, contact us at support@solsticeurns.com for an estimate.

International shipping
Currently we do not offer international shipping.

Returns
We want you to be delighted with your Solstice urn. If there is an issue or problem with your order, please contact us at support@solsticeurns.com to arrange a return. Please include the order number, the item and reason for return.

We’ll provide a return label and request that you package the returnable item securely. If an urn breaks in transit, we cannot assume responsibility.

We can only accept the return of urns that are undamaged or unused, in resalable condition.